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  • 100% American Oak Hard Wood Pellets
  • Natural flavor that elevates your grilling experience
  • Clean burning and safe for the environment
  • 8500 BTU’s per lb with very little ash
  • No risk to order. If any damaged, we promise to reship or refund.

Z Grills ships online orders within the continental U.S.. We do not ship to Hawaii or Alaska. We also do not ship to P.O. Boxes.

Orders can take up to 1 business day to process, and may not ship until the following business day. Deliveries take an average of 3 to 5 business days to arrive after orders have been processed.The ETA are affected by weather conditions and holidays.

Z Grills generally offers free shipping. Please check the product page for details on the item you wish to purchase.

Z Grills wants to ensure our customer satisfied with their purchase. We accept the return of products that are defective due to defects in manufacturing or workmanship for 30 days from the date of purchase. All merchandise must be unused, unassembled, and returned in the original packaging.

We only accept returns from purchases made directly through our website: www.zgrills.com. For products purchased directly from our authorized dealers, please refer to their return policy and contact them directly for more information.

We do not accept returns on pellets.

After receipt, returned items will be inspected and a refund will be applied within 10 business days of receiving the returned product.

Both original and return shipping costs are non-refundable. We also charge a restocking fee. The total fees for original shipping and restocking. Return shipping fees vary depending freight carrier chosen. Customers will be responsible to arrange and pay fees for return shipping.

To initiate a return, please call our Customer Service department at 1-833-947-4557. Please provide your order number, date of purchase, and where you purchased your grill.

Any purchase made through Z Grills may can be cancelled within 24 hours of purchase. If you want to cancel your order, please call our Customer Service team within 24 hours of purchase. Any cancellation after 24 hours will fall under the Z Grills return policy.

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Customer Reviews

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James H.
United States

Pellet purchase

Quick service, great pellets! Wish they offered more flavors than just oak.

Jamed H.
United States United States


Great, no issues and burns nice. would like to see a variety of pellets offered as well as Oak.

James H.
United States United States

450 Series

Bought the smaller 450 and I love how it works! My first pellet smoker and it the smoking feature works great. The only draw back is after two attempts at grilling steaks I have gone back to my gas grill. I can't seem to get a Char on the outside with my Medium Rare steak, even at highest temp. But I bought it for smoking and that's what it does great!!

David H.
United States United States

Top Grade Pellets

I recently got my Z Grills Grill and a twenty pound bag of pellets. I have to say that the pellets make everything I have cooked way better than if I had done them chips on a standard BBQ grill. The flavor is a 1000 times better, richer and complex with the pellets.

United States United States

Great service, product and fast shipping

My order was perfect! Fast shipping, pellets weee awesome and added great flavor to my food. I WILL buy these again.