Do you ship overseas?
Z Grills ships online orders within the continental U.S.. We do not ship to Hawaii or Alaska. We also do not ship to P.O. Boxes.
Orders can take up to 1 business day to process, and may not ship until the following business day. Deliveries take an average of 3 to 7 business days to arrive after orders have been processed.
Z Grills generally offers free shipping. Please check the product page for details on the item you wish to purchase.
How long will it take to get my order?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email. it will postpone if confronted with holidays and bad weather.
What shipping carriers do you use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Can I get my product personalized?
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
You can contact us through our contact page! We will be happy to assist you.